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Return & Exchanges
30 Day Satisfaction Guarantee - Limitations and Exceptions Apply*
Our goal is your total satisfaction.
If you’re not satisfied, neither are we. If for any reason you’re not completely satisfied with your purchase, simply return it in its original condition within the return period and we’ll give you a full refund of the purchase price, excluding shipping and handling charges.
Return a Product
With our simple returns process, you can shop online worry-free
If something doesn't work out, you can send most items back within 30 days of delivery.*
- Start the return process within 30 days of receiving your item.
- We inspect all returned items. The product must be in new or unused condition, with all original product inserts and accessories.
- Shipping costs will be the responsibility of the customer in cases of buyer's remorse returns, such as an item didn't fit, didn't like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.
- We will refund the cost of the merchandise and shipping charges if the return is a result of our error or defective product.
- Ship the product as soon as possible so it arrives at our facility within 45 days of receipt of the item.
How to Return an Item
Defective Product and Returns Due to Our Error
If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we'll make it right by:
- Sending you replacement parts or accessories
- Replacing the product* or
- Issue a refund**
- And we'll also cover the cost of any return shipping
- If the product is not defective, return shipping fees will apply.*At our sole discretion, a replacement may be sent immediately, before we receive your return.
*At our sole discretion, a replacement may be sent immediately, before we receive your return. If you have received an immediate replacement, please ensure the original shipment reaches our warehouse within 30 days of initiating the return to avoid charges for the replacement.
**See ourProduct-Specific Return Policies for specific items exceptions and policies.